1. The service
MerchLogs is a restaurant management tool with two products, enabled per customer: Inventory Tracking and Shift Management. It helps restaurants record inventory counts and orders, export and share those as PDFs, track staff hours, and build schedules. We may add, change, or remove features over time.
2. Accounts and eligibility
You must be at least the age of majority in your province or territory and able to enter into a binding contract to use MerchLogs for a business. You are responsible for the accuracy of the information in your account and for all activity under it. Keep your credentials secure and notify us promptly of any unauthorized use.
3. Your responsibilities
- Use MerchLogs only for lawful business purposes and in line with these Terms and our Acceptable Use Policy.
- If you use MerchLogs to manage information about your staff, you are responsible for collecting and handling that information lawfully, including giving your staff any required notice and obtaining any required consent. As between you and MerchLogs, you are the organization responsible for that information.
- Ensure the people you invite to your account are authorized to access it.
- Keep your own records; you are responsible for how you use the PDFs and data you export.
4. Acceptable use
Your use of MerchLogs must comply with our Acceptable Use Policy, which is incorporated into these Terms.
5. Subscriptions and fees
MerchLogs is offered as a paid subscription, priced per location per month for each product enabled on your account. Pricing and billing arrangements are set out separately when you sign up. Fees are non-refundable except where required by law. We may change pricing on reasonable notice.
6. Exporting and sharing content
MerchLogs lets you export counts and orders as PDFs and share them at your direction. You are responsible for who you share exported content with and for its use once shared.
7. Intellectual property
MerchLogs, including its software, design, and branding, is owned by us and protected by law. We grant you a limited, non-exclusive, non-transferable right to use MerchLogs for your business while these Terms are in effect. The business data you enter remains yours; you grant us the rights needed to host and process it to provide the service.
8. Disclaimers
MerchLogs is provided "as is" and "as available", without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the service will be uninterrupted, error-free, or fit for a particular purpose. MerchLogs is a tool to support your operations; you remain responsible for your own payroll, ordering, and compliance decisions.
9. Limitation of liability
To the fullest extent permitted by law, MerchLogs and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising from your use of the service. Our total liability for any claim relating to the service will not exceed the amount you paid us for MerchLogs in the twelve months before the claim.
10. Indemnity
You agree to indemnify and hold harmless MerchLogs and its operators from claims, losses, and expenses arising from your use of the service, your content, or your breach of these Terms, including claims by your staff relating to information you managed through MerchLogs.
11. Suspension and termination
You may stop using MerchLogs at any time. We may suspend or terminate access if you breach these Terms, fail to pay fees, or use the service in a way that risks harm to others. On termination, your right to use MerchLogs ends; we may delete your data after a reasonable period, subject to legal requirements.
12. Governing law
These Terms are governed by the laws of the Province of Alberta and the laws of Canada that apply there. You agree to the exclusive jurisdiction of the courts of Alberta for any dispute, except where applicable law provides otherwise.
13. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Continuing to use MerchLogs after a change means you accept the updated Terms.
14. Contact us
Questions about these Terms? Contact us at contact@merchlogs.com.